Question 1

How long does the transfer from MIA to FLL take?

Accepted Answer

The drive covers about 26 miles, almost entirely on I-95. In normal traffic plan on 30 to 45 minutes; weekday rush hours (7-9 a.m. southbound, 4-7 p.m. northbound) can add 15 to 20 minutes. When you book, we quote a pickup time based on the traffic pattern for your specific hour, not a generic average.

Question 2

How much buffer should I leave between flights at MIA and FLL?

Accepted Answer

For a domestic-to-domestic connection we recommend at least 4 hours between scheduled arrival and departure: time to deplane and collect bags, up to 45 minutes of driving, and a 2-hour check-in window. If either flight is international, extend that to 5 hours. Book with your flight numbers and we will sanity-check the plan before confirming.

Question 3

What happens if my arriving flight is delayed?

Accepted Answer

Nothing you need to manage. We track your inbound flight on both ends of the corridor, and your pickup time moves automatically with the actual landing time. Included waiting time (30 minutes for domestic arrivals, 60 for international) covers baggage claim and customs after wheels-down.

Question 4

Where does the driver meet me at MIA or FLL?

Accepted Answer

Inside the terminal, at your baggage claim exit, holding a sign with your name. Meet and greet is included in every airport pickup, not sold as an extra. Your driver helps with luggage and walks you to the vehicle; you never have to locate a curb, a lot, or a phone-and-wave pickup zone.

Question 5

Is the fare really fixed? What does it include?

Accepted Answer

Yes. The quote you accept at booking is the amount charged, with airport parking fees, tolls on the quoted route, flight tracking, meet and greet, waiting time, WiFi, and bottled water all included. There is no surge pricing on cruise weekends, event nights, or holidays, and no meter running in traffic.

Question 6

Why not just take a rideshare between the airports?

Accepted Answer

Rideshare works until it does not: surge pricing on demand spikes, drivers who cancel airport queue rides, and no one watching your inbound flight. For a connection with a hard deadline, a pre-assigned chauffeur with tracked flights and a fixed fare removes the failure modes. The price difference is often smaller than one surge multiplier.

Question 7

Do you run transfers to the cruise ports as well?

Accepted Answer

Constantly. We connect both airports to both ports: MIA or FLL to PortMiami and Port Everglades, the reverse runs on disembarkation morning, and the port-to-port transfer for back-to-back cruisers. Tell us your ship and we route to the exact terminal building.

Question 8

Can I book a transfer for a 5 a.m. or midnight flight?

Accepted Answer

Yes. Dispatch operates 24 hours a day, 365 days a year, and pre-dawn pickups for early departures out of MIA and FLL are among our most common bookings. Overnight arrivals get the same name-sign meet and greet as midday ones.

Question 9

What vehicles are available and how many people fit?

Accepted Answer

Six classes: Business sedan (3 passengers, 3 bags), Business SUV (6 and 6), First Class Mercedes S-Class (3 and 3), Luxury SUV Escalade (6 and 6), Sprinter van (14 and 14), and stretch limo or party bus (10) for occasions. Every class runs the same corridor with the same punctuality standard.

Question 10

Do you provide child seats?

Accepted Answer

Yes, request them during booking and tell us the ages of the children. Florida law requires a federally approved child restraint for children age 5 and under, and we install the appropriate seat before the pickup rather than improvising at the curb.

Question 11

How do I pay, and can I get a receipt for expenses?

Accepted Answer

Payment is by card at booking through a secure checkout, so there is nothing to settle in the car. Every transfer generates an itemized receipt suitable for corporate expensing, and frequent-traveler accounts can keep all corridor runs on a single statement.

Question 12

What is your cancellation policy?

Accepted Answer

Plans change, especially plans built around flights. You can cancel or reschedule without charge up to 24 hours before the pickup. Inside 24 hours, contact dispatch and we will work with the situation; if an airline cancels your flight outright, we reschedule the transfer at no cost.

Question 13

Can you handle a group moving between airports or to a ship?

Accepted Answer

Yes, group logistics is a specialty. A 14-passenger Sprinter moves an entire cruise group in one vehicle, and for larger parties we run coordinated multi-vehicle pickups from the same flight or hotel. One dispatcher owns the whole movement so nobody is left refreshing a rideshare app.

Question 14

Do you serve destinations beyond the two airports?

Accepted Answer

The corridor is our specialty, but transfers extend to everything along it: Hollywood, Dania Beach, Fort Lauderdale Beach, Miami Beach, Downtown Miami and Brickell, and both cruise ports. Long-distance runs beyond South Florida start at $129 and are quoted instantly at booking.

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